Interviewing Candidates

Interviewing candidates is a difficult process for most supervisors. Usually they don't do a lot of interviewing and are not comfortable in the interview. Interviewing is a real challenge for several reasons. First, you are responsible for how the interview is conducted. You must take the lead in the conversation, but allow the true personality of … [Read more...]

Qualities of Successful Supervisor

What are the qualities of a successful supervisor? Successful supervisor's: know where they want to go, know how to get there, are able to convince people to follow them, think in terms of getting things done; not doing them, maximize the strengths and minimize the weaknesses of their employees and lead by seting a good examlpe are able to say … [Read more...]

Interview Candidates – How to Hire the Best People

When you are interviewing candidates to fill a position, remember one thing: they are putting their best foot forward, so this is the best that they are going to look or act. It  doesn't get any better than this. It's a difficult task to find the right person to work for you and anyone you select will be a compromise, since we all have our … [Read more...]

Management by Objectives

Management by Exception - only critical problems (exceptions) need to be discussed between the monthly meetings Communications up, laterally, and down. Focus on the projects that are the most important. Means to objectively measure performance and accomplishments each year. A method to significantly increase the accomplishments each year, … [Read more...]

Improve Sales – How to Improve Sales?

By doing an analysis of how a Salesperson spends their time, making changes to maximize sales and customer contact time, there can be an increase in sales.   Sometimes the Salesperson will make the corrections after the analysis.   Other people require the manager to make the … [Read more...]

Tips on Interviewing Candidates

Interviewing candidates is a difficult process for most supervisors. At Company Success Toolbox we have expert advice on how to approach the candidate interview. Usually they don't do a lot of interviewing and are not comfortable in the interview. Interviewing is a real challenge for several reasons. First, you are responsible for how the … [Read more...]

Preparing for Performance Appraisals

All supervisors must evaluate the performance of people at some time. They have no choice. But it is a matter of how well they accomplish what they are setting out to do. Following are guidelines in preparing for a performance appraisal: 1.     Do it in writing. The employee will understand it better and it will provide a record. 2.     … [Read more...]

Poor Performer

With a poor performer, be sure to give a review by mentioning the positive aspects of his performance. If you concentrate only on the problems, then the employee will feel that you are unfair and don't understand. They will not be willing to make the changes to correct the problem. Also be sure to get a commitment from to try to improve and offer … [Read more...]

Project Form

Provide a method to identify, track, and report objectives and projects and the progress in accomplishing them. Used in conjunction with the Exempt Performance Appraisal form it also establishes a means to assess an Exempt employee's annual performance, and assist them (monthly) to accomplish high levels of performance. Monthly meeting of … [Read more...]

Terminating Employees

One of the most difficult jobs that a manager must undertake is to fire an employee. Firing is hard enough with a new employee. But, firing someone who has been with you for a long time is very difficult. How you conduct the termination meeting will make the difference between bad emotional feelings and effective management. You should first do … [Read more...]